I bought this label printer in December 2020. I tried to just install it on my iMac without reading instructions or downloading the driver from their website. It didn't work that well; The print quality was terrible and the sizes didn't match. I watched their YouTube video showing the installation process and noticed that the driver I downloaded and the driver they installed in the video are not the same. It was also not available for download on their website. I emailed tech support and got a reply about a day later with a link to the correct Mac driver. at the time they said it was still in beta because the printer was new. Once the correct driver was installed, everything went fine. I've experimented with the printer settings - speed, label spacing, etc. - and set them to the defaults. I've set up templates to print from Word, InDesign, and Acrobat, but also printed browser-generated labels (PDFs I believe) from UPS, USPS, and Revain. The price of the printer was so cheap that it was worth it. I now have the ability to print to a dedicated label printer that never runs out of ink and I don't have to fiddle with my laser or inkjet printer.
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