The team at snapshotz worked with us for over 2 years, creating an effective tool that enabled our customers' success in driving operational efficiencies across multiple channels including self-service chatbots. No issues during implementation or use since then! I have no negative feedback about working together. Their work was impressive - they really did create something great from nothing! Our organization has been able to improve internal processes using their solution. We were looking forward to being more efficient as we continued improving how people interact internally within our business.