When I first bought cartridges from this company years ago they gave me no problems. But about a year ago their quality noticeably decreased. I contacted the company for a solution. I exchanged a series of emails suggesting many ridiculous solutions, one of which seemed to work. I quickly realized that spending five minutes wiping the cartridge with alcohol and tapping it every time I wanted to print wasn't really what the cartridge was supposed to do for me. I used "fresh out of the box" cartridges just in case it was something with a cartridge. Still does not work. I thought that maybe my printer was to blame, which hadn't given me any problems before. I got to the point where I bought another printer. I encountered the same problem with their cartridges. Obviously something has changed in the company and they no longer bothered to make or ship a working product. There are many much better ink cartridge manufacturers out there. Just contact one of these companies.
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