I love how easy it is for employees who don't know much about computers or coding at all yet! They are able teach themselves quickly because of its super simple design (even if they aren’t computer people). The interface has some weird formatting issues that took me awhile before figuring out what made them more difficult than anything else in my opinion but those were easily fixed once figured everything through with an IT person/support specialist from their team. We've been using this product since we launched back early 2018 when there was nothing like it available locally - which helped immensely especially as far along into production launch goes!! Before HMR came around though none really did any sort customization other then letting users sign up and set certain parameters within options fields etc..