I purchased this filter system three years ago and recently had a leakage issue. I called Don at iSpring customer service for any suggestions on what might be the issue. After he listened, Don told me it was probably the 0-ring, and he sent one right out, and I received them in a couple of days! No charge! Wow. I then looked at buying some more filters and it turns out they are cheaper than anyone else!I really appreciate Don being patient and helping me; my filter has been back up and running as good as new!
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