So instead of getting the loose end on top of the spool, it randomly threads it somewhere on the spool. In bright light, with fingernail, needles and as much patience as 20 minutes will allow. I couldn't find a free end. In the end I had to pick the best guess and cut there. This means I have to deal with another loose end until I finally reach the real ending. Will not buy again, will not recommend to friends. Manufacturer - Set up your process so that your product can be used.
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