I bought this item for my 2010 Silverado P/U. About a week later, I had a problem: when I unlocked my truck, the radio just turned on and wouldn't turn off until I turned it on. Then the radio wouldn't turn on. After trying a few things I pulled the radio fuse that must have reset the thing and everything worked again. I've encountered a few issues, all related to this item, and resetting with a backup fixes it every time. (at least for a while) Problems are so common that I always remove the fuse cover and have pliers handy. I called Metra and they got me to take out the interface and take it apart and give them some numbers from inside and in fact like the other people here the firmware is out of date. Metra's best solution is to send it to them at my expense, then they fix it and send it back for free (ground shipping). So the best case scenario: I spend another $20 on overnight shipping and don't have a radio for a week OR I save some money on shipping and get it back in two weeks. So really, ever since I bought Metra, I've just lost. I would suggest looking for another brand.
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