I like that it is secure, convenient to use online with no waiting around for paperwork. It's very easy to navigate once you get used to using this system of electronic filing! Very helpful in making sure our files are organized properly so we can easily pull up documents when needed. The search feature could be improved - would love if there was an option where more than one document can have the same title/keyword but still show separately under their respective file folder or section. Make sure your account gets set-up correctly ahead of time because some aspects may take awhile before they update (such as electronic signature). This helped us streamline paper processes across multiple business units within my department & provide better visibility into which tasks were completed by who & at what stage for each project assigned during its lifecycle from start to finish.