The ability for our staff members at multiple locations across Canada (and soon other countries) to communicate with each other quickly is great! We have been able to reduce manual processes by over 90% since implementing this solution - it has allowed us to focus solely on what we do best which are providing excellent service & food quality while saving so much precious management resources!! There isn't anything I dislike about sarabri as far as functionality goes but if there was one thing i would change or improve upon its being faster loading times when viewing orders/invoices etc from different stores within same system. Definitely worth looking into even though you may not be considering an ERP product firstly because they really can help your business grow exponentially once implemented correctly.