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1 Level
754 Review
57 Karma

Review on Custodian by Jake Atonyo

Revainrating 4 out of 5

The perfect tool to boost efficiencies and productivity

We love how easy it was for our managers (who are not tech savvy)to be able use this platform without having any prior experience or knowledge of using cloud services like Salesforce! They can now easily access information in real time as well add new users with ease from anywhere at anytime via mobile devices such as iPads etc.. I have had very few issues since we started implementing several months back but when they did occur there were quick responses by support team members who got right things done immediately. This has helped us save so much man power especially during peak times which help improve customer service levels overall within my organisation even though i am still working offsite most weeks due too work commitments outside office hours.- Customer Service - Automation/Scalability across multiple sites / CountriesEase To Use Andamp; Administering With Very Little Training RequiredBulk Import Of Customers From CSV FilesAble For All Our Team Members Using A Common.

Pros
  • The ease by which we could create users and add them to the system and assign them to various roles.Ease of use and administration with little training required
Cons
  • I do not dislike anything about this product