Maybe the description didn't make it clear that it was built-in, or I didn't read it carefully enough; in any case, I intended to get an external drive and have no idea what to do with this one because your company doesn't have a standard protocol for exchanging products. Perhaps I'm misreading something again. This drive has just been sitting in my closet doing nothing, and given how much of a nuisance it is, I plan to get rid of it. Naturally, I don't give it any stars.
Efficient USB Cloning and Erasing with StarTech.com 1:2 Standalone USB Duplicator and Eraser (USBDUP12)
11 Review
RLSOCO Carrying Case for External USB CD DVD Burner Writer, Blu-Ray Drive - Fits LG Electronics 8X, Dell DW316, ROOFULL, VersionTech, Apple USB Superdrive, ASUS, VicTsing, KINDEN, and More
12 Review
Portable External CD/DVD Drive - USB 3.0 Slim DVD/CD ROM Writer for Laptop - High Speed Data Transfer - Windows 10 Compatible (White)
11 Review
High-Speed External CD DVD Drive for Laptop PC - USB C Type-C USB 3.0 Combo Burner (Black)
11 Review
Computer case AeroCool Cylon black
39 Review
Fractal Design Node 304 - Black - Mini Cube Compact Computer Case - Small Form Factor - Mini ITX – mITX - Enhanced Airflow - Modular Interior - Includes 3x Fractal Design Silent R2 120mm Fans - USB 3.0
42 Review
Computer case be quiet! Pure Base 500 black
32 Review
Fractal Design Define R5 - ATX Mid Tower Computer Case - High Airflow and Silent Optimized - Includes 2x Dynamix GP-14 140mm Silent Fans - Water-Cooling Ready - Black
43 Review