Bought two of these and both had the same annoying problems! One of the two holes that accepts the screws is too small for a turn or two of the screw, so I couldn't get the rod to the door. Local hardware stores didn't have a black screw that worked. Eventually the problem was solved by adding a very thin washer between the rod and the decorative round piece (see photo) at one end. The backplate was also slightly warped on both devices. I recommend looking elsewhere unless you like a 10 minute install that turns into hours and two trips to the hardware store. They are durable and good looking. My antique storm door used as a basement barn door looks great, but it's not the easy job I was hoping for! The photos show a small washer added, slight warping of the back panel and the finished door.
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