A by Tyler Born

Name: 🚿 Moen 4793 M-PACT Valve - Adjustable Two Handle Roman Tub Valve with 1/2-Inch CPVC PEX Connections, N/A
Item: 🚿 Moen 4793 M-PACT Valve - Adjustable Two Handle Roman Tub Valve with 1/2-Inch CPVC PEX Connections, N/A
Rating: 1

September 29, 2022

Missing disclosures. Very disappointing

My item was missing parts. Moen did everything right. But the box my faucet was in had a large hex nut and tapered bushings needed to mount the unit "loose in the box". Working with Moen I have learned that nuts and bushings should be in their own parts bags. I was missing a large nut and a tapered bushing. Stopped me dead in my tracks My product appears to have been opened before I received it and parts have been altered and lost. Very disappointed!

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