The ease with which you can access your patient data is one thing I like about this software system. It's also really easy for doctors or nurses who are not tech savvy at all to use as well! You have so much more control over what happens when someone comes into the hospital if they don't bring their insurance card/ID with them than other systems allow. There isn't any specific dislike that stands out right now but there could be some things added to make it better such as having less popups asking for information from us (which we never need) - maybe just add this option instead? We've been using icare since its inception several years ago. They always do great work helping our staff manage patients' health records through their electronic medical record system.