The team at wire monster is very knowledgeable about all aspects of online marketing including SEO which we use heavily for our clients' sites as well. Very professional - they even had me sign an NDA when I first started working with them! They're quick turnaround time makes it easy if you need something fixed or changed right away (and want your site out quickly). Great communication skills between myself & my client so that there's always clear understanding what changes would be great/helpful vs those things where no change was needed. Honestly haven't found anything particularly dislikeable but maybe some suggestions could have been made better such as possibly making their onboard process more streamlined? For example getting set up initially can take quite awhile sometimes due to having multiple emails sent back-to-back without being acknowledged properly etc..