Review on Ruby Receptionists by Kirk Womack

I like that this service has both live operators as well as virtual receptionist options. The ability to have multiple people with different skills available for any given shift is great! It's also very easy to monitor your account from anywhere in the world, which makes it super convenient when you are traveling or away at events. There really isn't anything bad about using rubyreceptionists.com; they were extremely helpful during our trial period (which was free). Our main concern before choosing them is how quickly we could transition between agents if something happened to one of us while another agent answered calls. We found out pretty quick what their plan would be regarding transferring an active caller over seamlessly - no complaints here!!