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1316 Review
53 Karma

Review on Dialpad Sell by Andrew Gomez

Revainrating 5 out of 5

Easy-to Use Call Recording Tool With Great Customer Service

The best feature is the ability to record and listen to calls for later use. The ability to search with keywords is a great feature. The customer service is great. It would be nice to have the ability to export call recordings in different formats. The customer service is always great. If you need a great call recording tool, this is the one. I use it for recording calls. It is a great way to record calls that you don't want to listen to. It is a great tool. I use it for recording calls with my employer. I use it to record calls with customers. The system has been easy to set up for our team, dialing quality has been good as expected and we can see all of our contact information in one place. I have not found anything that I dislike about Dialpad - if I did it would be a small thing. We are able to track all of our calls through single dashboard instead of spreadsheets or calling logs. I am able to easily update my own customer data with no additional software or applications needed.

img 1 attached to Dialpad Sell review by Andrew Gomez



Pros
  • Search function within notes
  • Call log history (both sides)
  • Abilityto download full transcripts after conference lines ends.
  • Easy phone number lookup via their website's database/API,
  • Mobile accessibility when running meetings remotely using mobile app suchas Skype etc.(iOS), Android devices) which makes life much easier! No more taking phones out everywhere just
Cons
  • I will keep silent