Their customer service was second to none! They were very open minded about what we needed them to do to make our site work better. We are now live with no issues at all at this point in time. I have nothing bad or good to say about thanx media so far. The only thing I can think is they could be more flexible when it comes to price changes but thats mostly because my last contract had us paying too much money up front. If you want someone who really cares about your business success thanx media deserves consideration. Our goal as a small business owner is to sell products online and get people interested enough to purchase those same items offline later.