The best part about this tool is that it allows me to manage my business from anywhere I am, whether at home or traveling! It's easy for customers to contact me through their preferred channel (phone/email). This makes our communication more effective than ever before because we can be proactive instead of reactive when responding to customer inquiries. There are also mobile apps available so you don't have to use your computer if you're out and about. Not much, but there were some bugs here and there which made using the software difficult sometimes. We used Alore as a way to keep track of all of our leads, contacts, and opportunities.