I rarely leave ratings or comments, but wanted to do both here. I had a nasty clogged drain (and a mad woman) about 32 feet from the manhole under our sink. My 20ft drill wouldn't reach it. I ordered a 35ft hand crank, but was accidentally sent a chuck (for use with a power drill). It was there in 3 days. I needed to turn off the drain, so I used the best device I could get. It worked great! I contacted support to let them know I had received a more expensive unit and offered to pay the difference. They let me keep the feed unit and agreed to send me a manual grip attachment that was not included...FREE. Great product, great support response, no hassles. I wish there were more companies like this. Very satisfied!
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