Review on Flamaker Mesh Office Chair: Ergonomic Swivel Computer Chair with Lumbar Support and Armrests - Black by Allison Taylor

UPDATE 6/15/20: I have upgraded my rating from 3 stars to 5. To my surprise, the company contacted me and resolved the situation for me. This tells me, and should tell future customers, that they want to read reviews and make sure their customers are happy. Many other companies just make you work or ignore you, so it's always nice when a company takes the initiative and lends a helping hand. Thank you FLAMAKER! I have had this chair for almost 30 days now. It looks great and is very comfortable. I sit in it for a few hours during the day and don't handle my stuff aggressively. I reclined in it today and the chair/back frame is cracked and broken which makes me question the quality of the product. Again, I'm not aggressive when I recline or sit in this chair and I didn't even recline all the way and it cracked and broke. I took a picture of it but I don't see an option to upload the files.