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Bolivia, Sucre
1 Level
712 Review
38 Karma

Review on πŸ“· Lorex 1080p HD Smart Indoor Pan/Tilt Wi-Fi Security Camera: Person Detection, Two-Way Audio, Voice Control by Cory Whitney

Revainrating 1 out of 5

Technical support is not running.

I bought 2 more of these indoor PTZ cameras and I can't connect them to the app. I've worked endlessly with tech support. The issue was raised to level 3, but they kicked me out like a Democrat kicks out his constituents. I have to return the last two because they seem too expensive to me. The problem I believe is a hardware/firmware issue with a MAC address conflict. I have 3 other cameras running and they work great, but the last 3 of these particular cameras had this issue. I have already exchanged one. I'll return them next week if they don't call. I am a very technical person in my work and I understand well what is happening.

Pros
  • Nice to use
Cons
  • Bad set