I don't know where all the five star reviews are coming from but this cart is awful! The carpeting on this thing is too smooth and thin, no friction. My furniture slipped several times, nearly crushing my leg. Every time you hit a bump, your furniture slides off. Drive over enough bumps and your dresser will tip completely and dangerously off center. The worst part was getting on the elevator. He was stuck in a hole between the corridor and the elevator and wouldn't move. I couldn't get it. The elevator started squeaking and the door started to close in front of me. I had to rush the bookshelf off the trolley and wheel it into the elevator or I would have been crushed by the slamming doors! This thing is useless. Purchase at your own risk - loss of life and health!