This software is very easy for use, it has many features which make managing hotels easier than before! The only thing I dislike about this product would have been if there were more customization options available but as far i know most of them are already made by other companies so we can't customize much with these plugins/add-ons etc.. Also they need some improvement regarding customer support because sometimes when you try something new or ask an extra question then its not replied till next day!! Highly recommendable. It's great tool where one don’t feel tired while working at night time; instead he gets rest well without feeling lazy even after staying late hours into nights.