The ease of use for creating an application is great! I think it would be nice if there was more support from their customer service department when problems arise or questions are asked. This has nothing to do with the software itself but rather how easy they make things in general. Creating my own app, allowing me to place ads within our school's cafeteria using Microsoft Teams as well as other apps such as Instagram and Snapchat through Facebook Messenger so students can easily access them while we're not open yet. They've been very helpful in helping us set up each function/app individually which does take time since this could have all been done in one step (and save some money). We also like having live streaming capabilities where teachers post announcements regarding events happening outside of class times during scheduled breaks. As stated before, these features help keep student engagement high throughout out day-to.