I like how easy it was to use with our EMR system as well having multiple apps available in one place! It's expensive but could be worth considering if you have high volume of text messages being sent back and forth between providers (doctors/nurses). There are other more affordable options out there so this might not make sense unless your organization has very specific needs which we did not find when researching before purchasing. We were able to send secure texts from any device without worrying about someone intercepting them or knowing who they're coming from.