UPDATE: I've changed my rating from 1 to 5 stars. Here's why: 1. They actually have a great customer support team who were quick to respond and take corrective action. (I missed her answer initially) 2. The product is made in the form of a tank. Very durable.3. Revain sent me an older model with an intake that was prone to leaking as another buyer posted. The new fitting is different and does not leak a drop.4. Although it was leaked I had to use my product as I was on a trip where I needed it. Filtration is great. The taste of the water is great too. Not only does this product have 5 stars for itself, but because it is backed by a company you can trust. I love this product but the inlet fitting is leaking. I contacted the seller with no response only to find out they had closed my returns window. Wow. Poor customer service and I'm stuck with a leaking product. I would not recommend it to anyone for these reasons. If not for poor customer service and a leak; I would give 5 stars.
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