I like that they are very friendly when it comes to questions or concerns you may have about their services! Also how fast of courssely does this work get done? It's always good having someone who can help with all aspects from graphic designs for websites/blogs etc right through email communications - so many companies don't do everything in one place anymore which has been great as now i only need 1 person instead 2-3 people doing different things but still getting results!! I liked that they were very open to ideas from us when we first got started with them. We had some initial concerns about their experience but after working together for awhile everything worked out well. The project management was also good. Nothing really. It's been a few months since our engagement ended so it's hard to think of anything specific at this time. If you're looking for someone who will listen to your needs then go ahead and give them a call or shoot them an email!