It's nice to have someone you can call upon when there is an issue within your organization, I feel that it does give us some level of security knowing if we need help or advise for something new at work then i know who will be responsible & willing step up! We dont always do as much internal training anymore due our high turnover rate - this has reduced because of Debbie being able & ;o hire external people through her firm (which really benefits all). I like that she is very professional, knowledgeable and approachable! She has helped us with our business plan as well as tax planning/accounting for my clients who are self-employed. She also does estate planning. We have been working together since 2013. My biggest issue is her availability to meet with me personally or by phone at any time of day. It's great that we can talk whenever we need to about all aspects of taxes and accounting related issues.