We've been using the Dyson v8 for about 9 months and it has started to scratch and chafe our hardwood floors. Roller discs no longer rotate freely, but simply pull and leave tracks. Disassembly, cleaning and lubrication did not change anything. Based on other reviews we risked that secondary power head and wow what a difference! Of course, this doesn't work very well on carpet or carpet, but it works great on hardwood and ceramic tile. We have a Papillion dog that sheds 24 hours a day, 7 days a week and this soft roller takes her hair perfectly without wrapping around the soft roller. The LEDs on the front are great for seeing hair and dust in shadows and dark areas. Pulling out the reel when it needs cleaning is very easy. At a price of less than 1/2 the cost of the original unit, this head is fine!
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