Review on Trouble Ticket Express by Paul Andrews

The best part is that it's open-source, so you can modify your own application to fit what you need in an instant! It also has some nice features like tickets with attachments or custom fields which makes things easier for clients. I've used this tool for years now without any issues at all. Sometimes there are problems with the database but they're usually resolved within minutes if not seconds. This software helps us solve our customer problems while keeping them happy as well. We have been able to resolve many of their technical issues through this platform.