It makes it so easy to create an account profile without having any knowledge in website design or coding language. The ability to change my profile picture multiple times within seconds was super handy! I didn't like how you could not have more than one Facebook page connected with your user profile because there's no way to separate them if they're linked together. You can only link 1 main Facebook Page per person which doesn't allow me to connect different pages such as Instagram/Twitter etc. This tool helped us make sure people were using all parts of Social Media correctly by showing who had been active recently & what type of post activities they engaged in most often. I really like how easy it was with hoicks team in setting up an account- so far there have been no issues at all! The customer support has also helped me out when i needed help or clarification about anything they were quick to respond!! It's great having such awesome people working behind this amazing product. Nothing yet but if you're looking into something similar please don't hesitate because its worth every penny. !