surprised at the weight of this item for a long time. When I took it out of the box it seemed very durable. And he's so shiny and beautiful. Although it is an industrial product, I understand that it is not ugly. They include hardware, even little shiny caps to cover where the screws attach to the wall. I really liked the aesthetics. I was surprised that there were only two mounting holes. I also chose a stronger anchor as I knew it would lead to abuse in my family. I had no problems installing it. I loaded it up with a broom, rake, mop, water machine on the gizmo (which is heavy) and my mop. VERY DIFFICULT. Maybe I'll get another one for the kitchen. Love the little hooks, perfect for aprons and towels.