Immediately one side of the cooler fell off the packaging. I noticed that it is attached with double sided tape. Tried to push it back in to make it stick but it kept falling off. Called Revain to fix the problem and they offered a $30 refund to replace the double sided tape. I then called the Patriot to let them know about the problem. The technician told me that this was a common problem with this model and that they had since changed the production of the glue. Why don't they remember the evil wands? Why force customers to put up with this disappointment. He then offered to drop off the sticks and as soon as they received my old sticks they would send new ones. He stated it would be a 2 week turnover. I'm sorry, but no, I don't have free DDR4 memory so I can keep using my computer. If I were you, I would choose a different brand.
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