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Jeremy Gorsage photo
Tanzania, Dodoma
1 Level
719 Review
41 Karma

Review on ๐Ÿ“ธ iTODOS Solar Panel Compatible with Arlo Pro and Arlo Pro2 Cameras, 11.8ft Power Cable and Adjustable Mount (Pack of 3, Silver) by Jeremy Gorsage

Revainrating 1 out of 5

8 months and one has already died

At first I thought it was a reaction to the Arlo cameras we installed. The batteries last a couple of weeks before needing to be recharged. I figured why not and ordered a set. from this company. Now, less than eight months after installing Arlo, I kept getting low battery messages. I checked the connections, everything seemed fine, but now the little flash never lights up and the battery is completely dead. I disassembled the camera, brought it inside to use the wall charge to about 40%, then brought it back to the solar panel, connected the charging cable and turned on the switch, nothing happens, Arlo still shows 40% charge without the lightning bolt icon . .Panel is clean, aimed at the sun at the right angle, I can only assume it is an internal fault with the switch or connectors. I went back to Revain to find a store to contact them, turns out they currently have no support for this order. I'm just guessing, but it seems they have a short support window. At least for me, it's a 33% bounce rate in 8 months. If the other doesn't work I will change my review at that time. To be honest I have decided from now on to avoid this online ordering of things like this in favor of brick and mortar companies where you can at least come in person and complain and get a replacement, hopefully under guarantee.

Pros
  • Absolutely amazing!
Cons
  • Definitely a bad product