This was a replacement for the first one I bought which didn't work. and that doesn't work either. I tested it on my own dogs and every single one of them said "no tag". They are old people and they got microchipped years ago so I thought maybe they emigrated. Not being able to find her despite having her entire body scanned was worrying. I took the device to my vet and he tested it with a live test chip. Nothing. Then he showed me how their chip reader works properly. I will have no other substitute. I'll just buy another brand. For those who own it and keep getting the "no tag” message, please check the device as you may also have a non-working device.
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