Shirley, my main contact over messages was awesome! She was super responsive and very helpful and patient with my questions about buying and getting this item from China. She got this item and many others within the next 2 weeks as I built the system out, promptly and as described. She also went the extra effort in getting custom cables made from Tilta themselves, something I couldn't even get Tilta in Burbank to do. Don't hesitate to order with White Wings and Shirley. They are legit.