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United Kingdom, Belfast
1 Level
748 Review
73 Karma

Review on Happy F&B by Mike Littlejohn

Revainrating 3 out of 5

We use happy f for our client portals.

The portal itself is ok, however the customer service and support provided by HappyF is poor. Their support staff do not seem to understand what they are talking about and their advice is very general and unhelpful. They also offer free trial of their products which is nice, however they have no way of cancelling the trial once the order has been placed. In addition the website does not appear to be fully tested and bug free. I was hoping that I would receive more help from them as it is so important for my clients to feel comfortable using this software! However all they did was give me some links to web pages where you could find answers to your questions - no real guidance or support at all. They even tried to sell me their paid version without telling me how much it costs (which wasn't mentioned anywhere). After trying many times I gave up.

Pros
  • It is easy to setup.
  • You can easily add new fields to the dataset through an API.
  • You can export the data out in different formats such as JSON/XML etc.
Cons
  • Limited features
  • Has a confusing UI