I love how easy it makes my job as an Account Manager! It's so user friendly for our customers who are non-tech savvy people (like myself). The best part about this program however has been their support team which goes above & beyond what we could ask of them in terms or service delivery/customer care!! We have not found anything at all negative thus far with BOOMUHRANG. If you're looking into any type Customer Loyalty Program then look no further than boomu rang they will take your business seriously but still keep things fun when interacting wtih there clients :).