I like how easy it makes keeping track of all my employees hours in one place. It also helps me keep up with payroll which saves time as well since i don't have to manually enter their timesheets every week into Quickbooks or pay them out myself at the end of each month. Nothing really that's been an issue so far. The customer service has always responded very promptly when we've had questions about anything regarding this software. They're great people who are willing to help us get what we need done without any hassle. Easy-to use interface/website design - no learning curve needed once they explain everything to you (which was pretty simple). Very helpful if you run multiple restaurants under different brands within the same corporation. We were able to easily switch between branches seamlessly using this system instead of having separate systems set aside just for certain outlets.