I have used this program since its inception in 2003 during my residency training as well as practicing internal medicine at several different hospitals over more than 15 years. It has always been quick easy-to use when working remotely without being physically present where most other programs are much harder to utilize if not just impossible. The last few versions however seem slow responding or buggy sometimes so it may be time to look elsewhere unless they improve their customer support drastically which would make me switch right away! Remote access from all areas including mobile devices allows me to see charts quickly and easily even outside office hours when needed by patient/caregiver who needs prescription refill etc., especially helpful for after work emergencies requiring urgent attention but difficult otherwise due to long wait times often required before seeing primary care physician again.