Review on ZupportDesk by Nick Kirschenmann

The best thing about zSupportDesk is that it's easy to use, even if you're not familiar with tech stuff. I was able to get up and running very quickly with my first project (a website). It's also great for small businesses who may not have large IT departments at their disposal. There is a free plan which allows you to try out the software before committing to buy. You can easily customize the look of the dashboard to fit in with your business. If you want more features or customization you will need to pay for them. A benefit of using this type of platform is that once set up the support team knows exactly what information they need to give customers when they call in. This streamlines communications between customer service reps and customers.