I like that they are able to track my website traffic, which is something we didn't have before with our previous loyalty programs provider! They also provide me monthly reports of how many people signed up & redeemed points in each month as well as what percentage of sales were generated by customers who participated in their rewards system. The only thing about sloyalty so far has been customer service response time when submitting questions or concerns through support ticketing site. We're looking at ways to improve this because it's an important part of running any business and should be handled quickly if there needs to be resolution. Tracking your website visitors' activity helps you see where most of your potential buyers come from. This information can help guide future marketing efforts towards those channels. It allows us to make sure all aspects of our websites work together smoothly.
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