Got this bike in late 2021, but I wanted to use it for a while before making a review about it.First thing is first, if you're wanting the distance to be set in "miles" instead of "kilometers", that's not happening. This bike is preset to show you how many KILOMETERS you've bikes, and there is no changing it to miles.Customer service for the bike is a little slow in their response, and they try to give you the runaround. If you encounter any issues - like me losing my instruction manual and requesting another - they will legit be a hassle in wanting information that doesn't even pertain to the issue. Not the greatest.The bike itself is exactly what you're paying for. Right out of the box, the most comfortable, challenging speed is 5, which doesn't really say much if you're looking for a challenge because there are only two settings higher than 5.The pulse monitors on the handles are very uncomfortable to hold. As you use the bike, have a towel on hand, because the handlebars will get slick.Moving the bike around is a bit of a b---h, too because it doesn't always want to roll (it has wheels) and sometimes scratches my wood floor. The pin to lock the bike in a standing position once folded also doesn't always want to go in easily, nor all the way.Outside those minor issues, it is the exercise bike it's advertised to be, I guess. Just don't purchase this thinking it's a great deal when it's honestly going to give you exactly the price/performance of what you're paying for.
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