The user interface is easy to navigate as well if you are familiar with other medical software applications like EMR's or billing systems; however it can be confusing for first time users who have never used an electronic health record before! It does not support any mobile device platforms which I think would make its use more enjoyable especially during times when access from home office may become limited due to weather conditions etc.; therefore using this application solely inside our clinic building makes sense but also limits where we could potentially expand usage outside that environment (i.e., parking lots). This product has been helpful since implementation by allowing us instant availability via web browser while away from work location so there isn't delay waiting minutes/hours just trying find someone available within physical locations such as clinics/hospitals.