The employees went above and beyond to answer my concerns and make me feel welcome. They were helpful in directing me to the correct aisle and suggesting other items I might like when I asked for assistance locating a particular item. Their response to a problem I had with one of their goods was particularly impressive. They immediately fixed the problem and gave me the option to get my money back or a replacement. It was obvious that they wanted me to enjoy my time in the store. When compared to other companies, Idefair's customer care is exceptional. When it comes to customer service, they deliver exactly what they promise to do, which is why I'd suggest them to anyone.