I absolutely loved this pot filler--the color, the weight, the size- the function--everything until I came in one day and it was spewing water everywhere from the hinge joint. This is part of the manufacturer assembly section of the item and not a part of the installation whatsoever. It appears the O-ring either was not seated correctly during assembly-or had worked its way out of the area where it needed to be seated. It is visible and should not be at all to the user.
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