I've been working with them for several years now, they are always proactive about their clients requirements as well as keeping me up to date via email regarding new products/features etc which has become very important in our day-to-day business life! They have not had any issues over that time (this was back when we were using MS Access). The only thing i can think of would be some minor bugs but nothing major - it's definitely worth looking into if you're serious about having your own online database solution. We use this product along side other companies software such as Microsoft Office 365 so being able to keep all information within one place helps us avoid multiple emails each month requesting data from different parties.