I was going to love these plugs and loved them for the first week, but then something happened to Sengled and their entire system was down for a few hours. Since then there have only been problems. My plugins formerly known as plugins now show up as toggles in my Alexa app and stay disconnected which is also disabled as they have completely disappeared from my Sengled app and will not be restored. In fact, they will not return to pairing at all. Like I said, I wanted to love her, but Sengled lost a client here. I asked them for help and they didn't reply to my email. I got the general: "We're busy; Find out for yourself on the internet,β is the answer, so today I packed it up and sent it back.