Terrible, terrible, terrible. I've had mixed results with the "frugal" Acurel (mostly good), but it feels like a slow ink-injecting system. I use this for the Drinkwell Avalon fountain. Back to action. After 2 weeks, 4 bowl cleanings and 2 pre-filters, the water is GRAY, the bowl looks like it went through fire and the (usually white) pre-filter is black (again). I hesitated to write this review because it's not that , which I do and I've also contacted the company (web form doesn't work, you have to call). The company contacted me and just said that "our charcoal is already pre-washed and doesn't need to be washed again" and asked where I bought the product. I provided photos and requested data and some additional information and then: nothing. That was a few days ago. In short, my opinion of this product should improve to be very disappointed. It sucks.
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